How To Fix /BSNAGT/MESSAGE116 - Error while sending payment message

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 116

• Message text: Error while sending payment message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE116 - Error while sending payment message ?

  The SAP error message /BSNAGT/MESSAGE116 typically indicates an issue encountered while attempting to send a payment message, often related to the payment medium workbench or the configuration of the payment process in SAP. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The payment medium format may not be correctly configured in the system.
  Missing Data: Required fields in the payment document may be missing or incorrectly filled out.
  Invalid Payment Method: The payment method used may not be valid for the transaction.
  Technical Issues: There may be issues with the communication settings or the connection to the payment service provider.
  Authorization Issues: The user may not have the necessary authorizations to send payment messages.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the payment medium format in transaction code OBPM1 or OBPM2.
  Ensure that the payment method is correctly set up in the relevant company code and payment program.
  
  
  
  Review Payment Document:
  
  Check the payment document for any missing or incorrect data. Ensure that all mandatory fields are filled out correctly.
  Use transaction code F110 to review the payment proposal and ensure that all entries are valid.
  
  
  
  Validate Payment Method:
  
  Ensure that the payment method used is appropriate for the transaction and is active in the system.
  
  
  
  Check Communication Settings:
  
  If using a third-party payment service, verify the communication settings and ensure that the connection is properly established.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to execute the payment transaction. Check user roles and authorizations in transaction code SU01.
  
  
  
  Review Logs:
  
  Check the application logs for more detailed error messages. You can use transaction code SLG1 to view logs related to the payment process.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the SAP documentation for payment processing and payment medium workbench for additional guidance.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.