How To Fix /BSNAGT/MESSAGE072 - Error while updating ping test status; update failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 072

• Message text: Error while updating ping test status; update failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE072 - Error while updating ping test status; update failed ?

  The SAP error message /BSNAGT/MESSAGE072 indicates that there was an issue while updating the status of a ping test in the SAP system. This error can occur in various contexts, particularly in systems that utilize the Business Network or related functionalities.
  Possible Causes:
  
  Database Locking Issues: The database table that is being updated may be locked by another transaction, preventing the update from being completed.
  Authorization Issues: The user executing the ping test may not have the necessary authorizations to update the status.
  Data Integrity Issues: There may be inconsistencies or issues with the data being processed, such as missing or invalid entries.
  System Configuration Issues: Incorrect configuration settings in the SAP system could lead to failures in executing certain operations.
  Network Issues: If the ping test is related to network connectivity, issues with the network could also lead to this error.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database tables that might be causing the issue. If you find locks, you may need to wait for them to be released or resolve them if they are stale.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the ping test and update the status. You can check this using transaction SU53 after the error occurs.
  Validate Data: Check the data being processed for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Review Configuration: Check the configuration settings related to the Business Network or the specific functionality you are using. Ensure that everything is set up correctly.
  Check Network Connectivity: If the ping test is related to network connectivity, ensure that the network is functioning properly and that there are no issues with firewalls or other network devices.
  Consult Logs: Review the application logs (transaction SLG1) for more detailed error messages that could provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation related to the Business Network or the specific module you are working with for any known issues or troubleshooting steps.
  Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.