How To Fix /BSNAGT/MESSAGE028 - &1 messages processed; &2 messages sent; &3 messages failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 028

• Message text: &1 messages processed; &2 messages sent; &3 messages failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE028 - &1 messages processed; &2 messages sent; &3 messages failed ?

  The SAP error message /BSNAGT/MESSAGE028 typically relates to issues encountered during the processing of messages in the SAP system, particularly in the context of the Business Communication Management (BCM) or similar messaging frameworks. The message format indicates that a certain number of messages were processed, sent, and failed, which can help in diagnosing the issue.
  Cause:
  
  
  Message Processing Issues: The error can occur due to various reasons, such as:
  
  Incorrect configuration of the messaging system.
  Network issues preventing messages from being sent or received.
  Problems with the message format or content that leads to failures during processing.
  System resource limitations (e.g., memory, CPU) that affect message handling.
  Authorization issues where the user or system does not have the necessary permissions to send or process messages.
  
  
  
  External System Issues: If the messages are being sent to an external system, issues on that system (e.g., downtime, misconfiguration) can also lead to failures.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the messaging system to ensure they are correct. This includes checking connection settings, protocols, and any relevant parameters.
  
  
  Monitor System Resources: Ensure that the SAP system has adequate resources (CPU, memory, etc.) to handle message processing. If necessary, optimize performance or scale resources.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why messages failed. Look for specific error codes or messages that can guide troubleshooting.
  
  
  Test Connectivity: If messages are being sent to an external system, test the connectivity to that system. Ensure that it is up and running and that there are no firewall or network issues blocking communication.
  
  
  Check Message Content: Validate the content and format of the messages being processed. Ensure that they conform to the expected standards and do not contain any invalid data.
  
  
  Authorization Checks: Verify that the user or system has the necessary authorizations to send and process messages. Adjust roles and permissions as needed.
  
  
  Retry Mechanism: Implement or check existing retry mechanisms for failed messages, if applicable, to ensure that transient issues do not lead to permanent failures.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the official SAP documentation for the messaging framework you are using (e.g., SAP Business Communication Management) for best practices and troubleshooting tips.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.