How To Fix /BSNAGT/MESSAGE014 - No status object found in CRM_JSTO for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 014

• Message text: No status object found in CRM_JSTO for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE014 - No status object found in CRM_JSTO for &1 ?

  The SAP error message /BSNAGT/MESSAGE014 No status object found in CRM_JSTO for &1 typically indicates that the system is unable to find a status object in the CRM (Customer Relationship Management) system for the specified object (represented by &1). This can occur in various scenarios, such as when trying to process a transaction or when integrating with other systems.
  Causes:
  
  Missing Status Object: The status object that the system is trying to access does not exist in the CRM_JSTO table.
  Incorrect Configuration: There may be a configuration issue in the CRM system that prevents the status object from being created or recognized.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries or incorrect references.
  Authorization Issues: The user may not have the necessary authorizations to access the status object.
  Integration Issues: If this error occurs during data transfer between systems (e.g., between SAP ERP and SAP CRM), it may be due to integration problems.
  
  Solutions:
  
  
  Check the Status Object: Verify if the status object exists in the CRM_JSTO table. You can do this by executing a query in the database or using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser).
  
  
  Review Configuration: Ensure that the configuration for status management in the CRM system is correctly set up. This may involve checking the customizing settings in transaction SPRO.
  
  
  Data Consistency Check: Run consistency checks to identify any missing or inconsistent data. You can use transaction codes like SLG1 (Application Log) to check for related logs that might provide more context.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the status object. This can be checked in transaction SU53 (Authorization Check).
  
  
  Integration Monitoring: If the error occurs during integration, check the middleware or integration tools (like SAP PI/PO) for any errors or issues in the data transfer process.
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: SE11, SE16, SPRO, SLG1, SU53
  Tables: CRM_JSTO (Status Object Table)
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /BSNAGT/MESSAGE014.