How To Fix /BSNAGT/MESSAGE007 - Error while decrypting data

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/MESSAGE -

• Message number: 007

• Message text: Error while decrypting data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/MESSAGE007 - Error while decrypting data ?

  The SAP error message /BSNAGT/MESSAGE007 Error while decrypting data typically indicates an issue with the decryption process of data that has been encrypted in the SAP system. This error can arise due to several reasons, including:
  Causes:
  
  Incorrect Encryption Key: The key used for decryption may not match the key used for encryption. This can happen if the keys have been changed or if the wrong key is being referenced.
  Corrupted Data: The data that is being decrypted may be corrupted or altered, leading to decryption failures.
  Configuration Issues: There may be misconfigurations in the SAP system related to the encryption/decryption settings.
  Expired Certificates: If the encryption relies on certificates, expired or invalid certificates can lead to decryption errors.
  System Changes: Changes in the system landscape, such as upgrades or migrations, can sometimes affect the encryption/decryption processes.
  
  Solutions:
  
  Verify Encryption Keys: Ensure that the correct encryption keys are being used. Check the key management settings in the SAP system.
  Check Data Integrity: Validate the integrity of the data being decrypted. If the data is corrupted, you may need to restore it from a backup.
  Review Configuration Settings: Check the configuration settings related to encryption and decryption in the SAP system. Ensure that they are set up correctly.
  Update Certificates: If the issue is related to certificates, ensure that all necessary certificates are valid and up to date.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to encryption and decryption processes.
  Security Settings: Familiarize yourself with the security settings in your SAP system, especially those related to data encryption.
  Backup Procedures: Ensure that you have a robust backup and recovery procedure in place to restore data in case of corruption.
  
  By following these steps, you should be able to identify and resolve the issue causing the /BSNAGT/MESSAGE007 Error while decrypting data error in your SAP system.