How To Fix /BSNAGT/ALERTS008 - Outgoing message &1 in status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/ALERTS -

• Message number: 008

• Message text: Outgoing message &1 in status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/ALERTS008 - Outgoing message &1 in status &2 ?

  The SAP error message /BSNAGT/ALERTS008 Outgoing message &1 in status &2 typically relates to issues with the processing of alerts or messages in the SAP system, particularly in the context of the Business Notification and Alert Management (BSNAGT) component.
  Cause:
  
  Message Status: The error indicates that an outgoing message (identified by &1) is in a specific status (identified by &2) that prevents it from being processed further. Common statuses might include "Pending," "Failed," or "Processed."
  Configuration Issues: There may be configuration issues in the alert management settings or the communication settings for the outgoing messages.
  System Errors: There could be underlying system errors or connectivity issues that are preventing the message from being sent or processed correctly.
  Authorization Issues: The user or process attempting to send the message may not have the necessary authorizations.
  
  Solution:
  
  Check Message Status: Review the status of the outgoing message in the relevant transaction (e.g., SLG1 for application logs) to understand why it is in the current status.
  Reprocess the Message: If the message is in a "Failed" status, you may need to reprocess it. This can often be done through a specific transaction or program designed to handle message reprocessing.
  Configuration Review: Verify the configuration settings for the alert management and ensure that all necessary parameters are correctly set up.
  Check Logs: Look at the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Authorization Check: Ensure that the user or process has the necessary authorizations to send outgoing messages.
  System Health Check: Perform a system health check to ensure that there are no underlying issues affecting the SAP system's ability to send messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM37 (Job Monitoring), and SOST (Send Requests) to monitor and manage outgoing messages.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the alert management component.
  Documentation: Review SAP documentation related to Business Notification and Alert Management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.