How To Fix /BSNAGT/ALERTS005 - No ping response received within &1 minutes.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BSNAGT/ALERTS -

• Message number: 005

• Message text: No ping response received within &1 minutes.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BSNAGT/ALERTS005 - No ping response received within &1 minutes. ?

  The SAP error message /BSNAGT/ALERTS005 No ping response received within &1 minutes typically indicates that the SAP system is unable to communicate with a specific service or component within the defined timeout period. This can occur in various contexts, such as when using SAP Business Application Programming Interfaces (BAPIs), SAP Gateway, or other network-related functionalities.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the target service or component.
  Service Unavailability: The service or component that the SAP system is trying to reach may be down or not responding.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the SAP system and the target service.
  Configuration Errors: Incorrect configuration settings in the SAP system or the target service can lead to communication failures.
  Timeout Settings: The timeout settings may be too short for the operation being performed, especially if the service is slow to respond.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the target service. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Status: Check if the target service or component is up and running. If it is down, you may need to restart it or contact the responsible team.
  Review Firewall Settings: Ensure that the necessary ports are open and that there are no firewall rules blocking the communication.
  Check Configuration: Review the configuration settings in both the SAP system and the target service to ensure they are correct.
  Increase Timeout Settings: If the service is known to take longer to respond, consider increasing the timeout settings in the SAP system to allow for longer wait times.
  Monitor Logs: Check the SAP system logs and the logs of the target service for any additional error messages or warnings that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP component or service you are working with to understand its configuration and requirements.
  Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.