How To Fix BSFC038 - Question sequence cannot be deleted as it is currently in use

SAP Error Message - Details

• Message type: E = Error

• Message class: BSFC - Message Table for BSFC

• Message number: 038

• Message text: Question sequence cannot be deleted as it is currently in use

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BSFC038 - Question sequence cannot be deleted as it is currently in use ?

  The SAP error message BSFC038 indicates that a question sequence cannot be deleted because it is currently in use. This typically occurs in the context of SAP Business Suite applications, particularly in modules related to quality management or customer service, where question sequences are used for inspections, surveys, or questionnaires.
  Cause:
  
  Active Usage: The question sequence is currently linked to an active inspection lot, survey, or any other process that requires it.
  Dependencies: There may be other objects or processes that depend on the question sequence, preventing its deletion.
  Status: The question sequence might be in a status that does not allow for deletion (e.g., it is marked as "in use" or "active").
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Usage:
  
  Identify where the question sequence is being used. You can do this by checking related inspection lots, surveys, or questionnaires.
  Use transaction codes like QA32 (for inspection lots) or QS22 (for question sequences) to find any active links.
  
  
  
  Deactivate or Delete Dependencies:
  
  If the question sequence is linked to an active inspection lot or survey, you may need to complete or delete those objects first.
  Ensure that there are no active processes that are using the question sequence.
  
  
  
  Change Status:
  
  If applicable, change the status of the question sequence to a state that allows for deletion (if your business process allows for it).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific module you are working with for additional guidance on managing question sequences.
  
  
  
  Contact Support:
  
  If you are unable to identify the cause or resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage question sequences and related objects.
  User Authorizations: Ensure that you have the necessary authorizations to delete or modify question sequences.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.