How To Fix BSFC008 - Enter a question sequence

SAP Error Message - Details

• Message type: E = Error

• Message class: BSFC - Message Table for BSFC

• Message number: 008

• Message text: Enter a question sequence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BSFC008 - Enter a question sequence ?

  The SAP error message BSFC008, which states "Enter a question sequence," typically occurs in the context of the SAP Business Suite, particularly when working with the SAP CRM (Customer Relationship Management) module. This error is related to the configuration of questionnaires or surveys within the system.
  Cause:
  The error usually arises when a user attempts to create or process a questionnaire without specifying a valid question sequence. A question sequence is a predefined order or structure that dictates how questions are presented to the user or customer. If this sequence is not defined or is missing, the system cannot proceed, resulting in the BSFC008 error.
  Solution:
  To resolve the BSFC008 error, follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for questionnaires in SAP CRM.
  Ensure that a question sequence has been defined for the questionnaire you are trying to use.
  
  
  
  Create or Assign a Question Sequence:
  
  If no question sequence exists, you may need to create one. This can typically be done in the customizing settings (transaction code SPRO).
  Go to the relevant section for questionnaire management and create a new question sequence, ensuring that it includes all necessary questions in the desired order.
  
  
  
  Assign the Question Sequence:
  
  Once a question sequence is created, ensure that it is assigned to the questionnaire you are working with.
  Check the properties of the questionnaire to confirm that the correct question sequence is linked.
  
  
  
  Test the Questionnaire:
  
  After making the necessary changes, test the questionnaire to ensure that it functions correctly without triggering the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps or need more detailed guidance, refer to the SAP documentation or help files related to questionnaire management in SAP CRM.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and CRMD_ORDER (for managing CRM orders) that may help in navigating the system.
  SAP Notes: Check for any SAP Notes related to the BSFC008 error for additional insights or patches that may address the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to create or modify questionnaires and question sequences.
  
  By following these steps, you should be able to resolve the BSFC008 error and successfully work with questionnaires in SAP CRM.