How To Fix BS_SSC_SELF_SERVICE004 - No self-service systems are configured

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_SSC_SELF_SERVICE - Self Service Integration

• Message number: 004

• Message text: No self-service systems are configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_SSC_SELF_SERVICE004 - No self-service systems are configured ?

  The SAP error message BS_SSC_SELF_SERVICE004 indicates that there are no self-service systems configured in the SAP system. This error typically arises when a user attempts to access a self-service application or function that requires a configured self-service system, but the system is not set up correctly.
  Cause:
  
  No Self-Service System Configured: The primary cause of this error is that the self-service system (like SAP ESS/MSS) has not been configured in the SAP system.
  Missing Configuration: The necessary configuration settings in the SAP system for self-service applications may be missing or incomplete.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the self-service functionalities, leading to the perception that no systems are configured.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for self-service configuration.
  Ensure that the self-service systems are properly configured. This typically involves setting up the necessary parameters in the system.
  
  
  
  Configure Self-Service Systems:
  
  If no self-service systems are configured, you will need to create and configure them. This can involve:
  
  Defining the self-service applications you want to enable.
  Setting up the necessary backend systems and connections.
  Configuring the relevant business processes.
  
  
  
  
  
  Check User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access the self-service functionalities.
  Use transaction codes like SU53 or SUIM to analyze authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or guides specific to the self-service applications you are using (e.g., SAP Employee Self-Service, Manager Self-Service) for detailed configuration steps.
  
  
  
  Testing:
  
  After making the necessary configurations, test the self-service functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (for configuration) and SU01 (for user management) during the troubleshooting process.
  SAP Notes: Check SAP Notes for any known issues or patches related to self-service configurations.
  Support: If the issue persists after configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the BS_SSC_SELF_SERVICE004 error and successfully configure self-service systems in your SAP environment.