How To Fix BS_CT_MESSAGES036 - SHM instance &1: active version found; validity refreshed

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_CT_MESSAGES - Messages for Context According

• Message number: 036

• Message text: SHM instance &1: active version found; validity refreshed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_CT_MESSAGES036 - SHM instance &1: active version found; validity refreshed ?

  The SAP error message BS_CT_MESSAGES036 indicates that there is an issue related to the Shared Memory (SHM) instance in the context of the SAP system. Specifically, the message states that an "active version" of the SHM instance has been found, and its validity has been refreshed. This typically occurs in scenarios where the system is trying to access or modify shared memory that is currently in use or has been updated.
  Cause:
  
  Concurrent Access: The error can occur when multiple processes are trying to access or modify the same SHM instance simultaneously.
  Versioning Issues: The system may have detected that the version of the SHM instance being accessed is outdated or has been modified, leading to a refresh of its validity.
  Configuration Issues: There may be configuration settings that are not aligned, causing the system to misinterpret the state of the SHM instance.
  
  Solution:
  
  Check for Concurrent Processes: Investigate if there are multiple processes or transactions trying to access the same SHM instance. If so, ensure that they are properly synchronized.
  Refresh the SHM Instance: If you have the necessary permissions, you can manually refresh or reset the SHM instance to clear any stale data.
  Review Configuration: Check the configuration settings related to shared memory in your SAP system. Ensure that they are set correctly and are compatible with the current system landscape.
  System Restart: In some cases, restarting the affected application server or the entire SAP system may resolve the issue by clearing any locks or stale instances.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide specific guidance or patches related to this error message.
  
  Related Information:
  
  SAP Basis Team: If you are not able to resolve the issue, it may be necessary to involve your SAP Basis team, as they have the expertise to handle system-level issues.
  Transaction Codes: You can use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for any related errors or dumps that may provide more context about the issue.
  SAP Community: Engaging with the SAP Community or forums can also provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.