How To Fix BS_CC_MESSAGES014 - Cleansing case &1 is currently locked

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_CC_MESSAGES - Messages for Cleansing Case GenIL Component CLEANS

• Message number: 014

• Message text: Cleansing case &1 is currently locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_CC_MESSAGES014 - Cleansing case &1 is currently locked ?

  The SAP error message BS_CC_MESSAGES014 indicates that a cleansing case (identified by &1) is currently locked. This typically occurs in the context of data cleansing or data quality processes within SAP, particularly when multiple users or processes are trying to access or modify the same cleansing case simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently working on the same cleansing case, which prevents your access.
  Incomplete Process: A previous process that was working on the cleansing case did not complete successfully, leaving it in a locked state.
  System Error: A system error or crash may have left the cleansing case in a locked state.
  
  Solution:
  
  Wait and Retry: If another user is working on the cleansing case, you may need to wait until they finish and release the lock. You can periodically check if the case is still locked.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can look for locks related to the specific cleansing case and identify the user or process that is holding the lock.
  Release Locks: If you have the necessary authorizations, you can manually delete the lock entries in SM12. However, be cautious with this approach, as it may disrupt the work of other users.
  Review Process Logs: Check the logs of the processes that interact with the cleansing case to identify any issues that may have caused the lock.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and SLG1 (for application logs) to troubleshoot further.
  User Roles and Authorizations: Ensure that you have the appropriate roles and authorizations to access and modify cleansing cases.
  Documentation: Refer to SAP documentation or help resources for more detailed information on data cleansing processes and handling locks.
  
  By following these steps, you should be able to address the issue related to the locked cleansing case in SAP.