How To Fix BROWSER012 - System locking error occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BROWSER - All messages for Product Structure Browser

  • Message number: 012

  • Message text: System locking error occurred

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BROWSER012 - System locking error occurred ?

    The SAP error message BROWSER012: System locking error occurred typically indicates that there is a problem with the locking mechanism in the SAP system. This can happen for various reasons, such as:

    Causes:

    1. Database Locking Issues: The database may have encountered a locking issue, preventing the system from accessing the required data.
    2. Transaction Conflicts: Multiple users or processes may be trying to access or modify the same data simultaneously, leading to a conflict.
    3. Session Management: An issue with user sessions, such as a session not being properly closed or terminated, can lead to locking problems.
    4. Network Issues: Connectivity problems between the SAP application server and the database can also cause locking errors.
    5. Configuration Issues: Incorrect configuration settings in the SAP system can lead to locking problems.

    Solutions:

    1. Check Lock Entries: Use transaction code SM12 to check for any lock entries that may be causing the issue. You can delete unnecessary locks if they are no longer needed.
    2. Review Active Sessions: Use transaction code SM04 to review active user sessions and identify any that may be causing conflicts.
    3. Restart the Application Server: If the issue persists, restarting the application server may help clear any temporary locking issues.
    4. Database Administration: Consult with your database administrator to check for any database-level locks or issues that may need to be resolved.
    5. System Logs: Review system logs (transaction SM21) for any related error messages that could provide more context on the locking issue.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches/updates.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage lock entries.
      • SM04: User overview to check active sessions.
      • SM21: System log to review error messages.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
    • Documentation: Review SAP documentation for best practices on managing locks and sessions in the SAP environment.

    By following these steps, you should be able to diagnose and resolve the BROWSER012 error in your SAP system.

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