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Message type: E = Error
Message class: BRAIN -
Message number: 871
Message text: Please install Excel as viewer.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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BRAIN871
- Please install Excel as viewer. ?The SAP error message BRAIN871 ("Please install Excel as viewer") typically occurs when you are trying to use a functionality in SAP that requires Microsoft Excel to be installed on your system, particularly when dealing with SAP Business Intelligence (BI) or SAP Business Warehouse (BW) reports.
Cause:
- Missing Excel Installation: The most common cause of this error is that Microsoft Excel is not installed on the machine where you are trying to run the report.
- Incorrect File Association: Sometimes, even if Excel is installed, the file associations may not be set correctly, causing SAP to not recognize Excel as the default viewer for certain file types.
- SAP Configuration: There may be configuration settings in SAP that are not set up to recognize Excel as a viewer.
Solution:
- Install Microsoft Excel: Ensure that Microsoft Excel is installed on your computer. If it is not installed, you will need to install it.
- Check File Associations:
- Go to your system settings and check the default programs or file associations.
- Ensure that Excel is set as the default program for opening
.xls
and.xlsx
files.- SAP Configuration:
- Check the SAP settings to ensure that the Excel viewer is correctly configured.
- You may need to consult with your SAP administrator to verify that the necessary settings are in place.
- Update SAP GUI: Ensure that you are using the latest version of SAP GUI, as older versions may have compatibility issues with newer versions of Excel.
- Reboot: After making changes, it may be necessary to restart your computer to ensure that all settings take effect.
Related Information:
If the problem persists after trying these solutions, it may be helpful to contact your IT support team or SAP support for further assistance.
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