How To Fix BRAIN755 - User '&' was deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: BRAIN -

• Message number: 755

• Message text: User '&' was deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BRAIN755 - User '&' was deactivated ?

  The SAP error message BRAIN755 indicates that a user has been deactivated in the system. This typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects, where user management is crucial for data access and reporting.
  Cause:
  
  User Deactivation: The user account has been deactivated by an administrator or due to inactivity.
  User Lock: The user may be locked due to multiple failed login attempts or other security policies.
  Role/Authorization Issues: The user may not have the necessary roles or authorizations to access the required data or reports.
  System Configuration: There may be system settings or configurations that automatically deactivate users after a certain period of inactivity.
  
  Solution:
  
  
  Reactivation of User:
  
  An administrator should log into the SAP system and navigate to the user management area (Transaction code: SU01).
  Search for the user by entering the user ID and check the status.
  If the user is deactivated, the administrator can reactivate the user by changing the status to active.
  
  
  
  Unlocking the User:
  
  If the user is locked, the administrator can unlock the account in the same user management area (SU01) by selecting the "Unlock" option.
  
  
  
  Review Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations assigned to access the required functionalities.
  This can be done by checking the user’s roles in SU01 and comparing them with the required roles for the tasks they need to perform.
  
  
  
  Check System Settings:
  
  Review any system settings that may lead to automatic deactivation of users and adjust them if necessary.
  
  
  
  Communication:
  
  Inform the user about the deactivation and the steps taken to reactivate their account.
  
  
  
  Related Information:
  
  User Management: Understanding how user management works in SAP is crucial. Familiarize yourself with transaction codes like SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System).
  Security Policies: Review the organization's security policies regarding user accounts, including deactivation and locking procedures.
  Audit Logs: Check audit logs to see if there were any specific actions taken that led to the deactivation of the user account.
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support or your internal IT team for further investigation.