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Message type: E = Error
Message class: BRAIN -
Message number: 670
Message text: An error occurred when getting data from the processor.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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BRAIN670
- An error occurred when getting data from the processor. ?The SAP error message BRAIN670, which states "An error occurred when getting data from the processor," typically indicates an issue with data retrieval from the SAP Business Warehouse (BW) or SAP BusinessObjects (BO) reporting tools. This error can arise due to various reasons, including configuration issues, connectivity problems, or data source errors.
Possible Causes:
- Data Source Issues: The data source may be unavailable or misconfigured, leading to retrieval errors.
- Network Connectivity: There may be network issues preventing the SAP system from accessing the required data.
- Authorization Problems: The user may not have the necessary permissions to access the data.
- System Performance: High load on the system or performance issues can lead to timeouts or failures in data retrieval.
- Configuration Errors: Incorrect settings in the BW or BO configuration can lead to this error.
- Data Model Changes: Changes in the underlying data model or structure may cause inconsistencies.
Solutions:
- Check Data Source: Verify that the data source is correctly configured and accessible. Ensure that the data source is active and that the connection settings are correct.
- Network Troubleshooting: Check for any network issues that may be affecting connectivity. Ensure that the SAP system can communicate with the data source.
- User Authorizations: Confirm that the user has the necessary authorizations to access the data. Review the roles and permissions assigned to the user.
- Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider optimizing queries or scheduling data retrieval during off-peak hours.
- Review Configuration Settings: Go through the configuration settings in BW or BO to ensure they are set up correctly. Look for any recent changes that may have affected the configuration.
- Check for Data Model Changes: If there have been recent changes to the data model, ensure that all dependent objects are updated accordingly.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
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