How To Fix BPT_CRM009 - Specify a contact type

SAP Error Message - Details

• Message type: E = Error

• Message class: BPT_CRM - Error Messages: CRM Replication (Customizing)

• Message number: 009

• Message text: Specify a contact type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BPT_CRM009 - Specify a contact type ?

  The SAP error message BPT_CRM009: Specify a contact type typically occurs in the context of Business Partner (BP) management within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field for specifying the contact type has not been filled in when creating or updating a business partner.
  Cause:
  The error is triggered when:
  
  A user attempts to create or modify a business partner without specifying a contact type.
  The contact type field is mandatory in the configuration of the business partner data, and it has not been populated.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the Contact Type Field:
  
  Ensure that you are filling in the contact type field when creating or editing a business partner. This field is usually a dropdown or selection box where you can choose the appropriate contact type (e.g., employee, customer, vendor).
  
  
  
  Review Configuration:
  
  If you are an administrator or have access to configuration settings, check the settings for business partner data in the SAP system. Ensure that the contact type is correctly defined and that it is set as a mandatory field if required.
  
  
  
  Data Entry:
  
  When entering data, make sure to follow the required format and guidelines for the contact type. If you are unsure of the available options, consult the documentation or help resources within SAP.
  
  
  
  User Training:
  
  If multiple users are encountering this error, consider providing training or documentation on how to properly enter business partner data, including the importance of specifying a contact type.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve underlying issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with details about the error, the steps you have taken, and any relevant screenshots.
  
  
  
  Related Information:
  
  Business Partner Roles: Understanding the different roles and types of business partners in SAP CRM can help in selecting the correct contact type.
  SAP Documentation: Refer to the official SAP documentation for Business Partner management for detailed information on required fields and data entry processes.
  User Exits and BAdIs: If your organization has custom enhancements, check if there are any user exits or Business Add-Ins (BAdIs) that might affect the behavior of the contact type field.
  
  By ensuring that the contact type is specified and correctly configured, you should be able to resolve the BPT_CRM009 error effectively.