How To Fix BPT_CRM006 - No Customizing entries exist for RFC destination

SAP Error Message - Details

• Message type: E = Error

• Message class: BPT_CRM - Error Messages: CRM Replication (Customizing)

• Message number: 006

• Message text: No Customizing entries exist for RFC destination

What causes this issue?

The RFC connection for the CRM system is not defined.

System Response

Processing is terminated.

How to fix this error?

Define the RFC destination as described in the Customizing of the CRM
system under <LS>CRM Middleware and Related Components -> Communication
Settings -> Define ERP Backend Parameter</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BPT_CRM006 - No Customizing entries exist for RFC destination ?

  The SAP error message BPT_CRM006 indicates that there are no customizing entries for the specified RFC (Remote Function Call) destination in the system. This error typically arises when trying to execute a business process that requires communication with another system or component via an RFC connection, but the necessary configuration is missing.
  Cause:
  
  Missing RFC Destination: The RFC destination that the system is trying to use is not defined in the system.
  Incorrect Configuration: The RFC destination may exist, but it is not properly configured or lacks the necessary customizing entries.
  Transport Issues: If the RFC destination was recently transported from another system, it may not have been properly imported or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  
  Solution:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 (RFC Destinations).
  Verify if the required RFC destination exists.
  If it does not exist, create a new RFC destination with the appropriate settings.
  
  
  
  Configure RFC Destination:
  
  If the RFC destination exists, check its configuration.
  Ensure that the connection type (e.g., T, 3, etc.) is correct and that the target system is reachable.
  Test the connection using the "Connection Test" button in SM59.
  
  
  
  Check Customizing Entries:
  
  Ensure that the necessary customizing entries for the RFC destination are maintained in the relevant customizing transactions.
  This may involve checking the settings in the relevant application area (e.g., CRM, ERP).
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the RFC destination.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Transport Issues:
  
  If the RFC destination was recently transported, check the transport logs for any errors.
  Ensure that all necessary customizing settings were included in the transport request.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: Manage RFC Destinations
  SE11: Data Dictionary (to check tables related to RFC configuration)
  SE80: Object Navigator (to check for related objects)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring RFC destinations and troubleshooting RFC-related issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the BPT_CRM006 error.
  
  
  By following these steps, you should be able to resolve the BPT_CRM006 error and ensure that the necessary RFC destination is properly configured in your SAP system.