How To Fix BPOB023 - No FI customer exists for the main borrower &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BPOB - Partner-Object Relationship

• Message number: 023

• Message text: No FI customer exists for the main borrower &1

What causes this issue?

The business partner in the role of <LS>main borrower</> requires an FI
customer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an FI customer for the business partner in contract processing on
the <LS>Partner</> tab page.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BPOB023 - No FI customer exists for the main borrower &1 ?

  The SAP error message BPOB023 "No FI customer exists for the main borrower &1" typically occurs in the context of financial transactions, particularly when dealing with loans or credit management in the SAP system. This error indicates that the system cannot find a Financial Accounting (FI) customer record for the specified main borrower.
  Cause:
  
  Missing Customer Master Data: The main borrower (identified by the placeholder &1) does not have a corresponding customer master record in the FI module.
  Incorrect Configuration: The configuration settings for the borrower or the relationship between the borrower and the customer master data may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data, such as the borrower being inactive or not properly linked to the customer account.
  
  Solution:
  
  
  Create or Update Customer Master Record:
  
  Navigate to the customer master data transaction (e.g., transaction code FD01 for creating a customer or FD02 for updating).
  Ensure that a customer master record exists for the main borrower. If it does not exist, create it with the necessary details.
  If it exists but is inactive, reactivate the customer record.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to customer accounts and borrowing relationships in the SAP system.
  Ensure that the borrower is correctly linked to the customer account in the relevant financial documents.
  
  
  
  Data Validation:
  
  Validate the data entered for the borrower to ensure it matches the customer master data.
  Check for any discrepancies or missing information that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing customer master data and resolving related errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01, FD02, FD03 (for customer master data), and BP (for business partner management).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify customer master records.
  
  By following these steps, you should be able to resolve the BPOB023 error and ensure that the main borrower has the appropriate FI customer record in the system.