How To Fix BOS01142 - Data rec. &1 in services: no value exists for OUTL_NO (outline level)

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 142

• Message text: Data rec. &1 in services: no value exists for OUTL_NO (outline level)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01142 - Data rec. &1 in services: no value exists for OUTL_NO (outline level) ?

  The SAP error message BOS01142 indicates that there is an issue with the outline level (OUTL_NO) in the context of a service-related transaction. This error typically arises when the system is unable to find a corresponding value for the outline number in the specified service or data record.
  Cause:
  
  Missing Outline Number: The most common cause is that the outline number (OUTL_NO) is not defined or does not exist in the system for the specified service.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link services to their outline levels.
  Configuration Issues: The configuration settings for the service or the outline levels may not be set up correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the outline number.
  
  Solution:
  
  Check Outline Number: Verify that the outline number you are trying to use exists in the system. You can do this by checking the relevant tables or using transaction codes like SE11 (Data Dictionary) to look up the outline number.
  Create/Update Outline Number: If the outline number does not exist, you may need to create it or update the existing records to ensure that the correct outline number is associated with the service.
  Review Configuration: Check the configuration settings for the service and ensure that the outline levels are correctly defined. This may involve reviewing the service master data and related settings.
  Data Consistency Check: Run consistency checks on the relevant data to identify any discrepancies that may be causing the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the outline number and related data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation related to service management and outline levels to understand the expected configurations and data structures.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.