How To Fix BOS01135 - Service index &1 already exists: change line number &2 of service line

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 135

• Message text: Service index &1 already exists: change line number &2 of service line

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01135 - Service index &1 already exists: change line number &2 of service line ?

  The SAP error message BOS01135 indicates that there is an attempt to create or modify a service index that already exists in the system. This typically occurs in the context of service management or service order processing, where the system is trying to add a service line that has a duplicate index.
  Cause:
  
  Duplicate Service Index: The primary cause of this error is that the service index you are trying to create or modify already exists in the system. This can happen if:
  
  You are trying to add a service line with the same index as an existing one.
  There was a previous entry that was not properly deleted or modified.
  Data inconsistencies or errors in the service order or service management module.
  
  
  
  Solution:
  To resolve the BOS01135 error, you can take the following steps:
  
  
  Check Existing Service Lines:
  
  Review the service lines associated with the service order or service management document you are working on. Look for any existing entries that may have the same service index.
  
  
  
  Modify or Delete Duplicate Entry:
  
  If you find a duplicate service line, you can either modify it to use a different index or delete it if it is no longer needed.
  
  
  
  Use Unique Service Index:
  
  When adding a new service line, ensure that the service index you are using is unique and does not conflict with existing entries.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check in the service management module to identify any inconsistencies that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling service lines and indices in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to manage service orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to modify service lines in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.