How To Fix BOS01096 - Data record &1 in services: outline level has no short text

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 096

• Message text: Data record &1 in services: outline level has no short text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01096 - Data record &1 in services: outline level has no short text ?

  The SAP error message BOS01096 indicates that there is a missing short text for a data record at the outline level in a service-related context. This typically occurs in the context of service management or service procurement, where the system expects a short description for a service item but cannot find one.
  Cause:
  
  Missing Short Text: The primary cause of this error is that the outline level service record does not have a short text defined. This can happen if the service was created without providing a description or if the description was inadvertently deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete entries or errors during data migration or updates.
  Configuration Issues: There could be issues with the configuration of the service master data or the related settings in the SAP system.
  
  Solution:
  
  
  Check Service Master Data:
  
  Navigate to the service master data in SAP (transaction code AC03 or AC02).
  Locate the service record corresponding to the data record mentioned in the error message.
  Ensure that a short text is provided for the service. If it is missing, add a meaningful description.
  
  
  
  Update Outline Agreement:
  
  If the error occurs in the context of an outline agreement, check the outline agreement for the specific service item.
  Ensure that all required fields, including the short text, are filled out correctly.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check to identify any other potential issues with service records or related data.
  Use transaction codes like SE11 to check the database table entries for any anomalies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to service management to ensure that all required fields are correctly populated.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME31K (Create Outline Agreement), ME32K (Change Outline Agreement), and ME33K (Display Outline Agreement).
  Service Master Data: Understand the structure and requirements of service master data in SAP, including mandatory fields and their significance.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  
  By addressing the missing short text and ensuring data consistency, you should be able to resolve the BOS01096 error in your SAP system.