How To Fix BOS01076 - Outline levels not allowed in service entry sheet

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 076

• Message text: Outline levels not allowed in service entry sheet

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01076 - Outline levels not allowed in service entry sheet ?

  The SAP error message BOS01076, which states "Outline levels not allowed in service entry sheet," typically occurs when there is an issue with the structure of the service entry sheet (SES) in relation to the purchase order (PO) or service contract. This error indicates that the system is expecting a certain level of detail or structure that is not being met.
  Cause:
  
  Outline Agreement: The error often arises when trying to create a service entry sheet for a service that is linked to an outline agreement (like a service contract) that has a hierarchical structure. The SES is not able to process outline levels (sub-levels) in the way that is being attempted.
  Incorrect Item Category: The item category of the service in the purchase order may not be compatible with the service entry sheet.
  Service Master Data: There may be issues with the service master data or the way the services are defined in the system.
  Configuration Issues: There could be configuration settings in the system that restrict the use of outline levels in service entry sheets.
  
  Solution:
  
  Check Purchase Order: Review the purchase order or service contract associated with the service entry sheet. Ensure that the item categories are correctly set and that they are compatible with the SES.
  Use the Correct Level: If the service entry sheet is being created for a specific service, ensure that you are selecting the correct level (e.g., main service level) and not trying to enter data at an outline level.
  Review Service Master Data: Check the service master data for any inconsistencies or errors that may be causing the issue.
  Configuration Review: Consult with your SAP configuration team to review the settings related to service entry sheets and outline agreements. They may need to adjust the configuration to allow for the desired functionality.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order), ME23N (Display Purchase Order), and ML81N (Service Entry Sheet) to navigate and troubleshoot the issue.
  Documentation: Refer to SAP documentation or help files for detailed information on service entry sheets and outline agreements.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who can provide more in-depth analysis and assistance.