How To Fix BOS01072 - No SD item available for outline level with hierarchy level 0

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 072

• Message text: No SD item available for outline level with hierarchy level 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01072 - No SD item available for outline level with hierarchy level 0 ?

  The SAP error message BOS01072, which states "No SD item available for outline level with hierarchy level 0," typically occurs in the context of Sales and Distribution (SD) when dealing with sales documents, particularly when using item hierarchies in sales orders or quotations.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Sales Document Items: The sales document may not have any items associated with it at the specified outline level. This can happen if the items were not added correctly or if they were deleted.
  
  
  Incorrect Hierarchy Configuration: The hierarchy levels may not be set up correctly in the system. If the system expects items at a certain hierarchy level and none are found, this error can occur.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the database that prevent the system from finding the expected items.
  
  
  User Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access certain items in the sales document.
  
  
  Solution:
  To resolve the BOS01072 error, you can take the following steps:
  
  
  Check Sales Document Items: Verify that the sales document has items associated with it. If items are missing, you may need to add them back to the document.
  
  
  Review Hierarchy Configuration: Ensure that the hierarchy levels are correctly configured in the system. Check the settings in the relevant customizing transactions (e.g., SPRO) to ensure that the hierarchy levels are defined properly.
  
  
  Data Consistency Check: Run consistency checks on the sales document to identify any missing or inconsistent data. You can use transaction codes like SE11 or SE16 to check the relevant database tables.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access the sales document and its items. You may need to consult with your SAP security team to verify this.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require the assistance of an SAP developer or consultant.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales documents.
  SAP Documentation: Review SAP documentation related to Sales and Distribution, particularly sections on item hierarchies and sales document processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the BOS01072 error in your SAP system.