How To Fix BOS01020 - Sales organization & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 020

• Message text: Sales organization & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01020 - Sales organization & does not exist ?

  The SAP error message BOS01020 indicates that the specified sales organization does not exist in the system. This error typically occurs when trying to process sales documents, such as sales orders, quotations, or deliveries, and the system cannot find the sales organization specified in the transaction.
  Cause:
  
  Incorrect Sales Organization Code: The sales organization code entered in the transaction may be incorrect or misspelled.
  Sales Organization Not Defined: The sales organization may not be defined in the system. This could happen if it was never created or if it was deleted.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incomplete configuration for the sales organization.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
  
  Solution:
  
  
  Verify Sales Organization Code:
  
  Check the sales organization code entered in the transaction for any typos or errors.
  Ensure that the correct sales organization is being used for the transaction.
  
  
  
  Check Configuration:
  
  Go to the SAP configuration (transaction code SPRO) and navigate to the following path:
  
  Sales and Distribution > Master Data > Business Partners > Define Sales Organizations
  
  
  Verify if the sales organization is defined in the system.
  
  
  
  Create Sales Organization:
  
  If the sales organization does not exist, you may need to create it. This typically requires access to the configuration settings and appropriate authorizations.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of a system administrator or security team.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for your specific SAP implementation to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5 (to maintain sales organizations) and VOTXN (to check sales area).
  Master Data: Ensure that customer master data and material master data are correctly set up with the appropriate sales organization.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the BOS01020 error message in SAP.