How To Fix BOS01009 - The planned service lines do not exist for outline level & &

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS01 - Customer BOS Processing

• Message number: 009

• Message text: The planned service lines do not exist for outline level & &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOS01009 - The planned service lines do not exist for outline level & & ?

  The SAP error message BOS01009, which states "The planned service lines do not exist for outline level & &," typically occurs in the context of service management or project management within SAP. This error indicates that the system is unable to find planned service lines associated with a specific outline level in a service order or project.
  Cause:
  
  Missing Service Lines: The most common cause is that there are no planned service lines defined for the specified outline level in the service order or project.
  Incorrect Outline Level: The outline level specified may not be correctly set up or may not correspond to any existing service lines.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the service master data or the service order.
  Configuration Issues: The configuration settings for service management or project management may not be correctly set up, leading to this error.
  
  Solution:
  
  Check Service Lines: Verify that the planned service lines are correctly defined for the outline level in question. You can do this by navigating to the relevant service order or project and checking the service lines.
  Create Missing Service Lines: If the planned service lines do not exist, you may need to create them. This can be done by going to the service order or project and adding the necessary service lines.
  Review Outline Level: Ensure that the outline level specified is correct and corresponds to the planned service lines. If necessary, adjust the outline level to match the existing service lines.
  Data Consistency Check: Perform a data consistency check to ensure that all necessary entries are present and correct in the service master data and related tables.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to service management or project management to ensure they are correctly configured.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IW31 (Create Order), IW32 (Change Order), or CJ20N (Project Builder) to access service orders or projects.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for service management or project management for more detailed information on how to manage service lines and outline levels.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.