How To Fix BORGR592 - Total comparison of packing data with delivery items shows differences

SAP Error Message - Details

• Message type: E = Error

• Message class: BORGR - Messages Multi-Level Goods Receipt

• Message number: 592

• Message text: Total comparison of packing data with delivery items shows differences

What causes this issue?

There are differences between the packing data and the delivery items.
When there are handling units:
The total number of handling units and packed delivery items does not
match the current delivery data.
When no handling units have been generated:
The total of the target packing data from the automatic expansion of
the packing instructions does not match the current delivery data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the delivery data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BORGR592 - Total comparison of packing data with delivery items shows differences ?

  The SAP error message BORGR592 indicates that there is a discrepancy between the packing data and the delivery items in the system. This typically occurs during the packing process in logistics when the system checks the packing information against the delivery items and finds differences.
  Cause:
  
  Mismatch in Quantities: The quantity of items packed does not match the quantity of items in the delivery.
  Incorrect Packing Information: The packing data may have been incorrectly entered or modified after the initial packing was done.
  Changes in Delivery Items: If the delivery items were changed after packing was completed (e.g., items added or removed), this can lead to discrepancies.
  System Errors: Occasionally, system errors or bugs can lead to incorrect packing data being generated.
  
  Solution:
  
  Review Packing Data: Check the packing data for the delivery to ensure that it accurately reflects the items and quantities that are supposed to be packed.
  Repack the Delivery: If discrepancies are found, you may need to unpack and then repack the delivery to ensure that the packing data matches the delivery items.
  Check for Changes: Investigate if there have been any changes to the delivery items after packing was completed. If so, update the packing data accordingly.
  Consult Logs: Look at the system logs or change logs to identify any recent changes that may have caused the discrepancy.
  Use Transaction Codes: Utilize relevant transaction codes (like VL02N for delivery change) to make necessary adjustments to the delivery or packing data.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to packing and delivery, such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to packing discrepancies.
  Documentation: Review SAP documentation on packing and delivery processes to ensure compliance with best practices.
  User Training: Ensure that users involved in the packing process are adequately trained to minimize errors in data entry.
  
  By following these steps, you should be able to identify and resolve the discrepancies causing the BORGR592 error message in SAP.