How To Fix BOR01007 - Customer '&1' is invalid for connecting point '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: BOR01 - Message class for ETA calculation and route simulation

• Message number: 007

• Message text: Customer '&1' is invalid for connecting point '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOR01007 - Customer '&1' is invalid for connecting point '&2' ?

  The SAP error message BOR01007 indicates that there is an issue with the customer data associated with a specific connecting point. This error typically arises in scenarios where a customer is being referenced in a context that requires valid customer data, such as in billing, sales orders, or service management.
  Cause:
  
  Invalid Customer Data: The customer number specified (&1) may not exist in the system or may have been deleted or marked as inactive.
  Incorrect Connecting Point: The connecting point (&2) may not be correctly linked to the specified customer, or the relationship between the customer and the connecting point may not be properly established.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master or the connecting point master.
  Authorization Issues: The user may not have the necessary authorizations to access the customer or connecting point data.
  
  Solution:
  
  Verify Customer Existence: Check if the customer number exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Check Customer Status: Ensure that the customer is active and not marked for deletion. If the customer is inactive, you may need to reactivate it or create a new customer record.
  Validate Connecting Point: Ensure that the connecting point is correctly set up and linked to the customer. You can check the configuration in the relevant module (e.g., IS-U for utilities).
  Review Master Data: Look for any inconsistencies in the customer master data and the connecting point data. Correct any discrepancies found.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer and connecting point data. This may involve checking user roles and permissions.
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer and connecting point management, such as XD01 (Create Customer), XD02 (Change Customer), and IS-U related transactions if applicable.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the BOR01007 error message in SAP.