How To Fix /BOFU/PPF_BP003 - Cannot disable print, e-mail, and fax at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOFU/PPF_BP -

• Message number: 003

• Message text: Cannot disable print, e-mail, and fax at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOFU/PPF_BP003 - Cannot disable print, e-mail, and fax at the same time ?

  The SAP error message /BOFU/PPF_BP003 indicates that you are trying to disable all output types (print, e-mail, and fax) simultaneously for a particular business process or document. This is not allowed because at least one output type must remain active for the system to process the document correctly.
  Cause:
  The error occurs when you attempt to configure the output settings in such a way that all output types are set to inactive. This can happen in various scenarios, such as:
  
  When configuring output types in the PPF (Post Processing Framework) settings.
  When trying to change the output settings for a document (like a sales order, purchase order, etc.) and inadvertently setting all output types to inactive.
  
  Solution:
  To resolve this error, you need to ensure that at least one output type remains active. Here are the steps you can take:
  
  
  Check Output Configuration:
  
  Go to the relevant transaction (e.g., for sales orders, you might use VA02).
  Navigate to the output settings for the document.
  Ensure that at least one of the output types (print, e-mail, fax) is set to active.
  
  
  
  Modify PPF Settings:
  
  If you are working with PPF settings, go to the PPF configuration (transaction SPRO -> Cross-Application Components -> Post Processing Framework -> Define Actions).
  Check the actions defined for the relevant business process and ensure that at least one output type is enabled.
  
  
  
  Review User Authorizations:
  
  Ensure that you have the necessary authorizations to change output settings. Sometimes, restrictions in user roles can prevent changes.
  
  
  
  Consult Documentation:
  
  If you are unsure about the output types and their configurations, refer to the SAP documentation or help files related to the specific module you are working with.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Output Types: Understand the different output types available in your SAP system and their configurations.
  PPF Framework: Familiarize yourself with the Post Processing Framework, as it plays a crucial role in managing outputs in SAP.
  Transaction Codes: Common transaction codes related to output management include NACE (for output types), SPRO (for configuration), and specific transaction codes for document processing (like VA01, VA02 for sales orders).
  
  By ensuring that at least one output type is active, you should be able to resolve the error and proceed with your document processing in SAP.