How To Fix /BOFU/PPF_ADAPTER_U067 - Action &1: E-mail address not specified for business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOFU/PPF_ADAPTER_U -

• Message number: 067

• Message text: Action &1: E-mail address not specified for business partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOFU/PPF_ADAPTER_U067 - Action &1: E-mail address not specified for business partner &2 ?

  The SAP error message /BOFU/PPF_ADAPTER_U067 indicates that an action (in this case, sending an email) cannot be executed because the email address for the specified business partner is not defined. This error typically occurs in the context of the Post Processing Framework (PPF) when trying to trigger an action that requires an email address.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner (BP) specified in the action does not have an email address assigned in the system.
  Incorrect Business Partner: The business partner ID referenced in the action may be incorrect or not properly configured.
  Configuration Issues: There may be issues with the configuration of the PPF actions or the business partner settings.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner ID mentioned in the error message.
  Verify if the email address is filled in the relevant section (usually under the "Contact" or "Communication" tab).
  If the email address is missing, add a valid email address and save the changes.
  
  
  
  Verify Action Configuration:
  
  Check the configuration of the PPF action that is trying to send the email.
  Ensure that the action is correctly set up to use the email address from the business partner.
  
  
  
  Test the Action:
  
  After updating the email address, try to execute the action again to see if the error persists.
  
  
  
  Check for Other Related Settings:
  
  Ensure that the business partner is active and properly configured in the system.
  Review any related settings in the PPF configuration to ensure that they are correct.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner maintenance.
  SLG1: Application log to check for additional error messages or logs related to the PPF action.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring business partners and PPF actions.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to resolve the error and ensure that the email functionality for the specified business partner works correctly.