How To Fix /BOFU/DEMO021 - Customer No &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOFU/DEMO -

• Message number: 021

• Message text: Customer No &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOFU/DEMO021 - Customer No &1 is invalid ?

  The SAP error message /BOFU/DEMO021 Customer No &1 is invalid typically indicates that the customer number you are trying to use in a transaction or process is not recognized by the system. This can happen for several reasons:
  Causes:
  
  Non-Existent Customer: The customer number you are entering does not exist in the system.
  Inactive Customer: The customer may exist but is marked as inactive or blocked.
  Incorrect Input: There may be a typographical error in the customer number.
  Data Synchronization Issues: If your system is integrated with other systems, there may be a delay or issue in data synchronization.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typographical errors. Ensure that you are using the correct format.
  Check Customer Status: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check if the customer exists and is active.
  Create or Reactivate Customer: If the customer does not exist, you may need to create a new customer using transaction codes XD01 (Create Customer) or VD01 (Create Customer - Sales Area). If the customer is inactive, you may need to reactivate it.
  Check Authorizations: Ensure that your user account has the necessary authorizations to view or manage customer data.
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate any potential data synchronization issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, XD01, and VD01 for customer management.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer management.
  Documentation: Review SAP documentation for customer master data management to understand the fields and requirements for customer records.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to provide additional context or consult with an SAP expert for further assistance.