How To Fix /BOFU/BCSSR_BO003 - No communication details found for business partner &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BOFU/BCSSR_BO -

  • Message number: 003

  • Message text: No communication details found for business partner &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /BOFU/BCSSR_BO003 - No communication details found for business partner &1 ?

    The SAP error message /BOFU/BCSSR_BO003 No communication details found for business partner &1 typically indicates that the system is unable to find any communication details (such as email addresses, phone numbers, etc.) for the specified business partner in the system. This can occur in various scenarios, such as when trying to send notifications, create documents, or perform other actions that require communication details.

    Causes:

    1. Missing Communication Data: The business partner may not have any communication data maintained in the system.
    2. Incorrect Business Partner: The business partner ID provided may be incorrect or does not exist in the system.
    3. Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
    4. Authorization Issues: The user may not have the necessary authorizations to view the communication details for the business partner.

    Solutions:

    1. Check Business Partner Data:

      • Go to the transaction code BP (Business Partner) and search for the business partner using the ID provided in the error message.
      • Verify if the communication details (like email, phone number, etc.) are maintained in the relevant tabs (e.g., "Address", "Communication").
    2. Maintain Communication Details:

      • If communication details are missing, you can add them by editing the business partner data. Ensure that you fill in the necessary fields for communication.
    3. Verify Business Partner ID:

      • Double-check the business partner ID you are using to ensure it is correct and exists in the system.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking roles and authorizations in the user profile.
    5. Data Synchronization:

      • If the business partner data is supposed to be synchronized from another system (like CRM or another SAP instance), check the synchronization process to ensure it has completed successfully.
    6. Consult Documentation:

      • Review any relevant SAP documentation or notes related to the specific error message for additional troubleshooting steps.

    Related Information:

    • Transaction Codes:

      • BP - Business Partner Maintenance
      • SU01 - User Maintenance (to check user authorizations)
    • SAP Notes:

      • Check SAP Notes for any known issues or patches related to this error message.
    • Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker