How To Fix BOE_MESSAGE332 - Batch claim &1 contains invoices and offsetting account at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 332

• Message text: Batch claim &1 contains invoices and offsetting account at the same time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE332 - Batch claim &1 contains invoices and offsetting account at the same time ?

  The SAP error message BOE_MESSAGE332 typically indicates that there is an issue with a batch claim that contains both invoices and offsetting accounts simultaneously. This situation is not allowed in the system, as it can lead to inconsistencies in financial reporting and processing.
  Cause:
  The error arises when a batch claim is created or processed that includes:
  
  Invoices that are meant to be processed for payment or reconciliation.
  Offsetting accounts that are intended to adjust or balance out the invoices.
  
  Having both types of entries in the same batch claim can create confusion in the accounting process, leading to this error message.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Batch Claim: Check the contents of the batch claim that is causing the error. Identify whether it contains both invoices and offsetting accounts.
  
  
  Separate Entries: If the batch claim contains both invoices and offsetting accounts, you will need to separate them into different batch claims. Create one batch claim for invoices and another for offsetting accounts.
  
  
  Reprocess the Claims: After separating the entries, reprocess each batch claim individually. Ensure that each claim only contains the appropriate type of entry.
  
  
  Check Configuration: If this issue occurs frequently, review the configuration settings in your SAP system to ensure that batch claims are set up correctly and that there are no rules or settings that allow for both types of entries in a single claim.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling batch claims and understanding the specific requirements for invoices and offsetting accounts.
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored advice based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to batch claims and invoice processing, such as FB60 (Enter Incoming Invoices) or F-28 (Post Incoming Payments).
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the BOE_MESSAGE332 error and ensure that your batch claims are processed correctly.