How To Fix BOE_MESSAGE289 - Cannot create collect transaction in company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 289

• Message text: Cannot create collect transaction in company code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE289 - Cannot create collect transaction in company code &1 ?

  The SAP error message BOE_MESSAGE289 indicates that the system is unable to create a collect transaction in the specified company code. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Incorrect Company Code Configuration: The company code may not be properly configured in the system, or it may not exist.
  Missing Master Data: Required master data (such as customer or vendor data) may be missing or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to create transactions in the specified company code.
  System Settings: There may be specific settings or parameters in the system that prevent the creation of collect transactions.
  Transaction Type Issues: The transaction type being used may not be valid for the specified company code.
  Integration Issues: If the collect transaction involves integration with other modules (like FI, CO, etc.), there may be issues in those areas.
  
  Solutions:
  
  
  Check Company Code Configuration:
  
  Verify that the company code exists and is correctly configured in the system.
  Ensure that all necessary settings for the company code are in place.
  
  
  
  Review Master Data:
  
  Check if all required master data (customers, vendors, etc.) is complete and correctly set up.
  Ensure that the relevant master data is active and not blocked.
  
  
  
  Verify User Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to create transactions in the specified company code.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Examine System Settings:
  
  Review any specific settings or parameters related to collect transactions in the configuration.
  Consult with your SAP functional consultant to ensure that the settings align with business requirements.
  
  
  
  Check Transaction Type:
  
  Ensure that the transaction type being used is valid for the company code in question.
  If necessary, consult the documentation or your SAP functional consultant for the correct transaction types.
  
  
  
  Investigate Integration Issues:
  
  If the collect transaction involves other modules, check for any issues or errors in those areas.
  Ensure that all relevant integration points are functioning correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like SE91 for message management) to analyze and troubleshoot the error further.
  Documentation: Review SAP documentation related to collect transactions and company code settings for additional insights.
  
  If the issue persists after checking the above points, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.