How To Fix BOE_MESSAGE245 - Customer &1 configurate in OBYA does not belong to company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 245

• Message text: Customer &1 configurate in OBYA does not belong to company code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE245 - Customer &1 configurate in OBYA does not belong to company code &2 ?

  The SAP error message BOE_MESSAGE245 indicates that there is a configuration issue related to the BusinessObjects Enterprise (BOE) and the integration with SAP. Specifically, it suggests that a customer (identified by &1) is not associated with the specified company code (identified by &2) in the system.
  Cause:
  
  Incorrect Configuration: The customer may not be properly configured in the system for the specified company code. This can happen if the customer master data is not set up correctly or if there are discrepancies in the configuration.
  Data Inconsistency: There may be inconsistencies in the data between the BusinessObjects and the SAP system, leading to the error when trying to access or report on data related to that customer.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data for the specified company code.
  
  Solution:
  
  
  Check Customer Configuration:
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Verify that the customer is correctly assigned to the specified company code. If not, you may need to create or update the customer master data to include the correct company code.
  
  
  
  Review Company Code Settings:
  
  Ensure that the company code settings are correctly configured in the system. This includes checking the company code settings in the SAP configuration (transaction code OBY6).
  
  
  
  Data Synchronization:
  
  If you are using BusinessObjects with SAP, ensure that the data synchronization between the two systems is functioning correctly. You may need to refresh or re-import the data to ensure consistency.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the customer data for the specified company code. This may involve checking user roles and permissions in both SAP and BusinessObjects.
  
  
  
  Consult Documentation:
  
  Review the relevant SAP and BusinessObjects documentation for any specific configuration steps or troubleshooting tips related to this error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), OBY6 (Company Code Settings), and any BusinessObjects administration tools you may be using.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  BusinessObjects Documentation: Review the integration documentation for SAP BusinessObjects to ensure that all necessary configurations are in place.
  
  By following these steps, you should be able to identify and resolve the issue related to the BOE_MESSAGE245 error.