How To Fix BOE_MESSAGE065 - Count job &1 is unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 065

• Message text: Count job &1 is unlocked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE065 - Count job &1 is unlocked ?

  The SAP error message BOE_MESSAGE065, which states "Count job &1 is unlocked," typically occurs in the context of SAP BusinessObjects (BOE) when there is an issue related to job processing or scheduling. This error indicates that a job that is supposed to be processed is currently in an "unlocked" state, which can prevent it from executing as expected.
  Cause:
  
  Job State: The job may be in a state that is not ready for execution, possibly due to a previous failure or manual intervention.
  Configuration Issues: There may be configuration issues within the BusinessObjects environment that are causing jobs to not transition properly between states.
  Database Locks: There could be database locks or issues that are preventing the job from being processed.
  Resource Availability: Insufficient resources (like memory or processing power) may lead to jobs being unable to execute.
  
  Solution:
  
  Check Job Status: Review the status of the job in the Central Management Console (CMC) to understand why it is in an unlocked state. Look for any error messages or logs that provide more context.
  Unlock the Job: If the job is stuck, you may need to manually unlock it. This can often be done through the CMC by selecting the job and choosing the option to unlock or reset it.
  Review Logs: Check the application and server logs for any errors or warnings that might indicate why the job is not processing correctly.
  Reconfigure Job: If the job configuration is incorrect, consider reconfiguring it to ensure it is set up properly for execution.
  Database Check: Ensure that the database is functioning correctly and that there are no locks or issues that could be affecting job processing.
  Resource Monitoring: Monitor system resources to ensure that there are enough available for job processing. If necessary, allocate more resources or optimize existing ones.
  
  Related Information:
  
  Documentation: Refer to the official SAP BusinessObjects documentation for more details on job management and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and job configurations.
  Community Forums: Engage with the SAP community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the BOE_MESSAGE065 error.