How To Fix BOE_MESSAGE058 - Cashier & is currently counting job &; wait until it is released

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 058

• Message text: Cashier & is currently counting job &; wait until it is released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE058 - Cashier & is currently counting job &; wait until it is released ?

  The SAP error message "BOE_MESSAGE058 Cashier & is currently counting job &; wait until it is released" typically indicates that a cashier is currently engaged in a counting job, and the system is preventing other operations from being performed until that job is completed. This is a common scenario in environments where cash handling and counting processes are tightly controlled to ensure accuracy and security.
  Cause:
  
  Concurrent Counting Jobs: The error occurs when a cashier is already in the process of counting cash or performing a related job, and another attempt is made to initiate a counting job for the same cashier.
  System Lock: The system locks the counting job to prevent data inconsistencies or errors that could arise from multiple counting processes being initiated simultaneously.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait until the current counting job is completed. Once the job is released, you can proceed with your operation.
  Check Job Status: If you have access to the system, check the status of the counting job. This may involve looking at job logs or monitoring tools within the SAP system to see if the job is still active or if it has been completed.
  Contact the Cashier: If possible, communicate with the cashier to understand how long the counting job will take and if they can expedite the process.
  System Administrator Intervention: If the counting job seems to be stuck or taking an unusually long time, you may need to contact your system administrator or IT support team. They can investigate the issue further and may have the ability to release the job if necessary.
  Review Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings related to cash handling and counting jobs to ensure they align with your operational needs.
  
  Related Information:
  
  Documentation: Refer to SAP documentation or user manuals specific to your version of SAP for more detailed information on handling cash counting jobs.
  Training: Ensure that cashiers and relevant staff are trained on the proper procedures for initiating and completing counting jobs to minimize the occurrence of this error.
  System Logs: Regularly monitor system logs for any recurring issues or patterns that may indicate underlying problems with the counting job processes.
  
  By following these steps, you should be able to resolve the error and continue with your operations effectively.