How To Fix BOE_MESSAGE038 - Bank Country &1 must be the same as Company Country &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BOE_MESSAGE -

  • Message number: 038

  • Message text: Bank Country &1 must be the same as Company Country &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message BOE_MESSAGE038 - Bank Country &1 must be the same as Company Country &2 ?

    The SAP error message BOE_MESSAGE038 indicates a mismatch between the bank country and the company country in a financial transaction or configuration. This error typically arises in scenarios involving payment processing, vendor master data, or customer master data where the bank details are associated with a specific country, and that country must match the country of the company code.

    Cause:

    The error occurs when:

    • The bank account details entered for a vendor or customer are associated with a different country than the company code.
    • The configuration settings in the system do not align the bank country with the company country.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Bank Details:

      • Navigate to the vendor or customer master data where the error is occurring.
      • Verify the bank account details, specifically the country associated with the bank account.
    2. Verify Company Code:

      • Check the company code settings to confirm the country assigned to it.
      • Ensure that the country of the bank account matches the country of the company code.
    3. Update Records:

      • If there is a mismatch, you can either:
        • Change the bank account details to reflect the correct country.
        • Update the company code settings if the company operates in a different country.
    4. Consult Configuration:

      • If the issue persists, consult with your SAP configuration team to ensure that the settings for bank accounts and company codes are correctly configured in the system.
    5. Testing:

      • After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FK01 (Create Vendor), FK02 (Change Vendor), or FD01 (Create Customer) to access and modify vendor or customer master data.
    • Documentation: Refer to SAP documentation or help files for more detailed information on managing bank details and company codes.
    • Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to identify and correct the cause of the BOE_MESSAGE038 error in your SAP system.

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