How To Fix BOE_MESSAGE028 - &3 payment bank country &1 must be the same as company country &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 028

• Message text: &3 payment bank country &1 must be the same as company country &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE028 - &3 payment bank country &1 must be the same as company country &2 ?

  The SAP error message BOE_MESSAGE028 typically indicates a mismatch between the payment bank country and the company country in a financial transaction. This error often arises in the context of payment processing, where the system expects the bank's country to align with the company's registered country.
  Cause:
  The error occurs when:
  
  The country code of the payment bank (where the payment is being processed) does not match the country code of the company (the entity making the payment).
  This can happen due to incorrect configuration in the master data of either the company or the bank account.
  It may also occur if the payment method being used is not compatible with the country settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Company Code Settings:
  
  Go to the transaction code OBY6 (or use the appropriate navigation path) to check the company code settings.
  Ensure that the country code for the company code is correctly set.
  
  
  
  Verify Bank Account Details:
  
  Navigate to the bank account details in the system (transaction code FI12 or FI01).
  Check the country code associated with the bank account. Make sure it matches the country code of the company code.
  
  
  
  Review Payment Method Configuration:
  
  Check the payment method configuration in transaction code FBZP.
  Ensure that the payment method is correctly set up for the country of the company code.
  
  
  
  Update Master Data:
  
  If there are discrepancies, update the master data for either the company or the bank account to ensure they match.
  
  
  
  Test the Payment Process:
  
  After making the necessary changes, try processing the payment again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OBY6: Company Code Global Settings
  FI12: Bank Master Data
  FBZP: Payment Program Configuration
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on configuring company codes and bank accounts.
  
  
  
  User Roles:
  
  Ensure that the user has the necessary authorizations to view and edit company and bank account settings.
  
  
  
  By following these steps, you should be able to resolve the BOE_MESSAGE028 error and ensure that your payment processing runs smoothly. If the issue persists, consider reaching out to your SAP support team for further assistance.