How To Fix BOC_STORY478 - BOC Story Chip with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: BOC_STORY - BOC story Message Class

• Message number: 478

• Message text: BOC Story Chip with ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOC_STORY478 - BOC Story Chip with ID &1 does not exist ?

  The SAP error message BOC_STORY478 indicates that a specific story chip (a component of a story in SAP Analytics Cloud) with the given ID does not exist. This error typically arises when there is an attempt to access or reference a story chip that has been deleted, renamed, or never existed in the first place.
  Causes:
  
  Deleted Story Chip: The story chip may have been deleted from the story.
  Incorrect ID: The ID being referenced may be incorrect or mistyped.
  Story Not Published: If the story has not been published or is in a draft state, certain components may not be accessible.
  Permissions Issue: The user may not have the necessary permissions to view the story or its components.
  Corrupted Story: There may be an issue with the story file itself, leading to missing components.
  
  Solutions:
  
  Verify the ID: Double-check the ID of the story chip you are trying to access. Ensure that it is correct and corresponds to an existing chip.
  Check Story Components: Open the story in SAP Analytics Cloud and verify that the chip exists. If it has been deleted, you may need to recreate it.
  Review Permissions: Ensure that you have the necessary permissions to access the story and its components. If not, contact your administrator.
  Check Story Status: Make sure the story is published and not in a draft state. If it is a draft, try publishing it.
  Recreate the Story Chip: If the chip is missing, consider recreating it based on the original design or requirements.
  Consult Logs: If the issue persists, check the application logs for any additional error messages that might provide more context.
  
  Related Information:
  
  SAP Analytics Cloud Documentation: Refer to the official SAP documentation for more details on managing stories and chips.
  Community Forums: Check SAP community forums for similar issues and solutions shared by other users.
  Support Ticket: If the problem cannot be resolved, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.