How To Fix BOC_STORY402 - Error while updating BOC Story App - &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BOC_STORY - BOC story Message Class

  • Message number: 402

  • Message text: Error while updating BOC Story App - &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BOC_STORY402 - Error while updating BOC Story App - &1 ?

    The SAP error message BOC_STORY402 typically indicates an issue encountered while updating a BusinessObjects Cloud (BOC) Story application. This error can arise due to various reasons, including data inconsistencies, connectivity issues, or problems with the underlying data model.

    Possible Causes:

    1. Data Model Issues: There may be inconsistencies or errors in the data model that the story is based on.
    2. Connectivity Problems: Issues with the connection to the data source or the SAP Analytics Cloud service.
    3. Permissions: The user may not have the necessary permissions to update the story.
    4. Version Conflicts: There may be conflicts between different versions of the story or data sources.
    5. Browser Issues: Sometimes, browser-related issues can cause problems with the application.

    Solutions:

    1. Check Data Model: Review the data model associated with the story for any inconsistencies or errors. Ensure that all data sources are correctly configured and accessible.
    2. Verify Connectivity: Ensure that the connection to the data source is stable and that there are no network issues.
    3. Review Permissions: Check the user permissions to ensure that the user has the necessary rights to update the story.
    4. Clear Cache: Clear the browser cache or try accessing the application in a different browser to rule out browser-related issues.
    5. Update or Recreate the Story: If the issue persists, consider updating the story or recreating it from scratch to eliminate any underlying issues.
    6. Consult Logs: Check the application logs for more detailed error messages that can provide insights into the specific cause of the error.

    Related Information:

    • SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on the specific environment and configuration.
    • Documentation: Refer to the official SAP Analytics Cloud documentation for guidance on managing stories and troubleshooting common issues.
    • Community Forums: Engage with the SAP community forums where other users may have encountered similar issues and can share their solutions.

    By following these steps, you should be able to identify and resolve the BOC_STORY402 error effectively.

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