How To Fix BOC_STORY305 - Operation only allowed in customer cloud

SAP Error Message - Details

• Message type: E = Error

• Message class: BOC_STORY - BOC story Message Class

• Message number: 305

• Message text: Operation only allowed in customer cloud

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOC_STORY305 - Operation only allowed in customer cloud ?

  The SAP error message BOC_STORY305 indicates that a specific operation is restricted to the customer cloud environment. This error typically arises in SAP Analytics Cloud (SAC) when a user attempts to perform an action that is not permitted in the current environment, often due to licensing or configuration issues.
  Cause:
  
  Environment Limitation: The operation you are trying to perform is only available in the customer cloud version of SAP Analytics Cloud. This could be related to features that are exclusive to certain deployment models.
  User Permissions: The user may not have the necessary permissions to perform the operation in the current environment.
  Feature Availability: Some features may be available only in specific versions or configurations of SAP Analytics Cloud.
  
  Solution:
  
  Check Environment: Verify that you are using the correct environment (customer cloud) for the operation you are trying to perform. If you are in a different environment (like a trial or public cloud), you may need to switch to the appropriate one.
  Review Permissions: Ensure that your user account has the necessary permissions to perform the operation. You may need to contact your system administrator to adjust your permissions.
  Consult Documentation: Refer to the official SAP documentation to confirm whether the feature you are trying to use is available in your current environment. This can help clarify any limitations.
  Contact SAP Support: If you believe you should have access to the feature, or if you are unsure about the environment setup, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Analytics Cloud Documentation: Check the official SAP documentation for detailed information on features and limitations of different environments.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Release Notes: Review the release notes for SAP Analytics Cloud to understand any recent changes or updates that may affect feature availability.
  
  By following these steps, you should be able to address the BOC_STORY305 error and understand the limitations of your current SAP Analytics Cloud environment.