How To Fix /BOBF/TOOLS_CC011 - Failed keys returned without a message (error severity expected)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BOBF/TOOLS_CC -

  • Message number: 011

  • Message text: Failed keys returned without a message (error severity expected)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /BOBF/TOOLS_CC011 - Failed keys returned without a message (error severity expected) ?

    The SAP error message /BOBF/TOOLS_CC011 Failed keys returned without a message (error severity expected) typically occurs in the context of the Business Object Processing Framework (BOPF) in SAP. This error indicates that there was an attempt to process certain keys (usually related to business objects) that failed, but the system did not return a specific error message that would normally accompany such a failure.

    Causes:

    1. Data Integrity Issues: The keys being processed may refer to data that does not exist or has been deleted.
    2. Configuration Errors: There may be issues with the configuration of the BOPF business object or its associated actions.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the data associated with the keys.
    4. Custom Code: If there is custom code involved in the BOPF processing, it may not be handling errors correctly, leading to this message.
    5. System Bugs: There could be bugs in the SAP system or in the specific version of the BOPF framework being used.

    Solutions:

    1. Check Data Integrity: Verify that the keys being processed correspond to valid entries in the database. Ensure that the data has not been deleted or modified unexpectedly.
    2. Review BOPF Configuration: Check the configuration of the BOPF business object and its actions. Ensure that all necessary settings are correctly defined.
    3. Authorization Check: Ensure that the user executing the action has the necessary authorizations to access the business object and perform the required operations.
    4. Debug Custom Code: If there is custom code involved, debug it to ensure that it is handling errors properly and returning appropriate messages.
    5. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP support for assistance.

    Related Information:

    • BOPF Documentation: Familiarize yourself with the BOPF framework and its error handling mechanisms. SAP provides documentation that can help understand how to configure and troubleshoot BOPF-related issues.
    • Transaction Codes: Use transaction codes like /BOBF/CONF to check the configuration of BOPF objects and /BOBF/TRACE to trace BOPF calls and identify where the error occurs.
    • Logs and Traces: Check application logs (transaction SLG1) and system logs (transaction SM21) for additional information that may provide context for the error.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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