How To Fix /BOBF/TOOLS_CC007 - Message symptom isn't allowed for an information msg (only GC_NO_SYMPTOM)

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOBF/TOOLS_CC -

• Message number: 007

• Message text: Message symptom isn't allowed for an information msg (only GC_NO_SYMPTOM)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOBF/TOOLS_CC007 - Message symptom isn't allowed for an information msg (only GC_NO_SYMPTOM) ?

  The SAP error message /BOBF/TOOLS_CC007 indicates that there is an issue with the configuration of Business Object Framework (BOF) in SAP. Specifically, the message states that a symptom is not allowed for an information message, and it can only be set to GC_NO_SYMPTOM.
  Cause:
  This error typically arises when there is an attempt to associate a symptom with an information message in the Business Object Framework. In the context of BOF, symptoms are used to categorize issues or exceptions, but for information messages, the system expects that no symptoms should be associated. The error suggests that the configuration or coding logic is incorrectly trying to assign a symptom to an information message.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check the Configuration: Review the configuration of the Business Object where the error is occurring. Ensure that the message type is correctly defined as an information message and that no symptoms are being assigned to it.
  
  
  Review the Code: If you are working with custom code or enhancements, check the logic where the message is being generated. Ensure that the code does not attempt to set a symptom for an information message.
  
  
  Adjust the Message Definition: If you have defined custom messages in the message class, ensure that the message type is set correctly. For information messages, ensure that the symptom is set to GC_NO_SYMPTOM.
  
  
  Testing: After making the necessary changes, test the functionality to ensure that the error no longer occurs and that the messages are being displayed as expected.
  
  
  Consult Documentation: If you are unsure about the configuration or coding practices, refer to the SAP documentation related to the Business Object Framework and message handling.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Debugging: If the issue persists, consider using debugging tools to trace the execution flow and identify where the incorrect assignment is happening.
  
  By following these steps, you should be able to resolve the error message /BOBF/TOOLS_CC007 and ensure that your Business Object Framework configuration is correct.