How To Fix /BOBF/SOQ_RESET001 - Sales Quote Number Range was not reset.

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOBF/SOQ_RESET -

• Message number: 001

• Message text: Sales Quote Number Range was not reset.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOBF/SOQ_RESET001 - Sales Quote Number Range was not reset. ?

  The SAP error message /BOBF/SOQ_RESET001 Sales Quote Number Range was not reset typically indicates an issue with the number range for sales quotes in the SAP system. This error can occur when there is an attempt to reset the number range for sales quotes, but the system is unable to do so due to various reasons.
  Causes:
  
  Number Range Configuration Issues: The number range for sales quotes may not be properly configured in the system.
  Authorization Issues: The user attempting to reset the number range may not have the necessary authorizations to perform this action.
  System Locking: The number range object may be locked by another process or user, preventing the reset.
  Data Consistency Issues: There may be existing sales quotes that are preventing the reset due to data integrity constraints.
  Technical Errors: There could be underlying technical issues or bugs in the system that are causing the reset to fail.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and verify the configuration for the sales quote number range.
  Ensure that the number range is defined correctly and is not set to "internal" if you are trying to reset it to "external".
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to reset the number range. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks on the number range object. If there are locks, you may need to wait for them to be released or contact the user who has the lock.
  
  
  
  Review Existing Data:
  
  Check if there are any existing sales quotes that might be causing the issue. You can do this by reviewing the sales quotes in the system and ensuring that there are no inconsistencies.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation. They may need to look into the system logs or perform additional troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Objects
  SU53 - Authorization Check
  SM12 - Display and Delete Locks
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation on number range management and sales quotes.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to reset the sales quote number range successfully.