How To Fix /BOBF/CUST_UI069 - Online Help could not be started

/BOBF/CUST_UI069 - Overview

• Message type: E = Error

• Message class: /BOBF/CUST_UI -

• Message number: 069

• Message text: Online Help could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOBF/CUST_UI069 - Online Help could not be started ?

  The SAP error message /BOBF/CUST_UI069 indicates that the Online Help for the Business Object Processing Framework (BOPF) Custom UI could not be started. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Configuration: The Online Help might not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the Online Help.
  System Settings: There may be issues with the system settings or parameters that prevent the help from being displayed.
  Network Issues: If the Online Help is hosted externally, network issues could prevent access.
  Browser Compatibility: Sometimes, the browser being used may not be compatible with the Online Help system.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the Online Help is correctly configured in the system. This can involve checking the settings in transaction SICF (Internet Communication Framework) to ensure that the help service is active.
  
  
  
  Authorization Check:
  
  Verify that the