How To Fix /BOBF/CONF336 - Note existence could not be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOBF/CONF -

• Message number: 336

• Message text: Note existence could not be checked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BOBF/CONF336 - Note existence could not be checked ?

  The SAP error message /BOBF/CONF336 indicates that the system was unable to check the existence of a note. This error typically arises in the context of Business Object Processing Framework (BOPF) and can occur for various reasons. Below are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Authorization: The user may not have the necessary authorizations to check the existence of the note.
  Network Issues: There may be connectivity issues between the SAP system and the SAP Service Marketplace, preventing the system from checking for notes.
  Incorrect Note Number: The note number being checked may be incorrect or does not exist in the SAP system.
  System Configuration: The system may not be properly configured to access the SAP Service Marketplace for note checks.
  SAP System Version: The system version may not support the specific note or the note may not be applicable to the current system version.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the note checking functionality. This may involve checking roles and permissions in the user profile.
  Verify Note Number: Double-check the note number being used to ensure it is correct and exists in the SAP system.
  Network Connectivity: Check the network connection to ensure that the SAP system can reach the SAP Service Marketplace. This may involve checking proxy settings or firewall configurations.
  System Configuration: Ensure that the system is configured correctly to access the SAP Service Marketplace. This may involve checking settings in transaction SNOTE or related configuration.
  Update SAP System: If the note is relevant to a specific version of the SAP system, ensure that the system is updated to the appropriate version that supports the note.
  Manual Note Check: If the automatic check fails, you can manually check the SAP Support Portal for the existence of the note.
  
  Related Information:
  
  Transaction SNOTE: This transaction is used to manage SAP notes. You can use it to manually check for notes and apply them if necessary.
  SAP Support Portal: You can visit the SAP Support Portal to search for the specific note and check its status or applicability.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.