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How To Fix /BOBF/ATF012 - Internal error when accessing the Knowledge Provider. Error code &1


/BOBF/ATF012 - Overview

  • Message type: E = Error

  • Message class: /BOBF/ATF -

  • Message number: 012

  • Message text: Internal error when accessing the Knowledge Provider. Error code &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


/BOBF/ATF012 - Details

  • Error Code: /BOBF/ATF012

    Error Message: Internal error when accessing the Knowledge Provider. Error code &1


    Summary

    This error indicates that the system encountered an internal problem while trying to access the SAP Business Object Processing Framework (BOBF) Knowledge Provider. Essentially, the backend service responsible for managing metadata or business object information is unreachable or malfunctioning.


    Root Causes

    • Incorrect or missing configuration of the Knowledge Provider service in the system landscape.
    • Authorization issues preventing the user or system from accessing the Knowledge Provider.
    • Network or connectivity problems between the application server and the Knowledge Provider backend.
    • Corrupted or inconsistent metadata in the Knowledge Provider repository.


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