How To Fix BO005 - A program error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: BO - General object number

• Message number: 005

• Message text: A program error occurred

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact SAP

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BO005 - A program error occurred ?

  The SAP error message BO005, which states "A program error occurred," is a generic error message that indicates an unexpected issue has occurred within the SAP system. This error can arise from various causes, and troubleshooting it may require a systematic approach. Here are some potential causes, solutions, and related information:
  Causes:
  
  Coding Errors: There may be a bug in the ABAP code or a custom program that is being executed.
  Data Issues: Inconsistent or corrupt data in the database can lead to unexpected behavior.
  Configuration Problems: Incorrect configuration settings in the system can trigger this error.
  System Performance: Resource constraints, such as memory or CPU issues, can lead to program errors.
  Transport Issues: Problems during the transport of objects from one environment to another can cause inconsistencies.
  Authorization Issues: Lack of proper authorizations can sometimes lead to unexpected errors.
  
  Solutions:
  
  Check the Short Dump: Use transaction code ST22 to check for short dumps related to the error. This will provide more detailed information about the error, including the program name and line number.
  Analyze the Code: If the error is related to custom code, review the ABAP code for any logical errors or exceptions that are not being handled properly.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies or corrupt data.
  Review Configuration: Check the configuration settings in the relevant modules to ensure they are set up correctly.
  System Performance Monitoring: Use transaction codes like ST03 or ST04 to monitor system performance and identify any resource bottlenecks.
  Check Authorizations: Ensure that the user executing the program has the necessary authorizations to perform the action.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: ST22 (Dump Analysis), SM21 (System Log), SE80 (Object Navigator), SE11 (Data Dictionary), SE16 (Data Browser).
  SAP Notes: Regularly check for SAP Notes related to the specific transaction or program that is causing the error.
  Documentation: Review SAP documentation for the specific module or functionality you are working with to ensure proper usage and configuration.
  
  Conclusion:
  The BO005 error is a generic message that requires further investigation to determine the root cause. By following the steps outlined above, you can systematically troubleshoot the issue and work towards a resolution.