How To Fix BNK_UTIL005 - Problem with Workflow settings for Bank Communication Management

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_UTIL - Messages for the tool wrappers

• Message number: 005

• Message text: Problem with Workflow settings for Bank Communication Management

What causes this issue?

Problem with Workflow settings for Bank Communication Management

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

A problem with the Workflow settings for Bank Communication Management
has been detected, which will affect the approval process.

How to fix this error?

Please check the following:
1. The workflow for the approval is not started as due to a workflow
problem, the event type link for the object type BUSISB001 was
deactivated (transaction SWE2).
Also see the settings in transaction SWEQADM.
2. The work item/the background job does not receive a processor because
the standard tasks are not marked as "general task".
To check or change the standard tasks manually, proceed as follows:
Call transaction PFTC, select the task type -> Additional Date ->
Processor Assignment -> Display
Check the following tasks:
50100025 Release the Work Item
50100026 Edit Returned Application Object
50100066 Add Attachment After Rejection
50100075 Add Attachment After Return
Note 1861019 also contains this information.
You can switch off this message in TA OBA5.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_UTIL005 - Problem with Workflow settings for Bank Communication Management ?

  The SAP error message BNK_UTIL005 indicates that there is a problem with the workflow settings in the Bank Communication Management (BCM) module. This error typically arises when the system is unable to find the necessary workflow configuration or when the workflow is not properly set up for bank communication processes.
  Causes:
  
  Missing Workflow Configuration: The workflow for bank communication might not be configured in the system.
  Incorrect Workflow Settings: The settings for the workflow might be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow.
  Inactive Workflow: The workflow might be inactive or not properly activated in the system.
  Technical Issues: There could be underlying technical issues with the workflow engine or related components.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Navigate to the workflow configuration in the SAP system (transaction code SWDD or SWU3).
  Ensure that the workflow for bank communication is correctly defined and activated.
  
  
  
  Review Workflow Settings:
  
  Go to the Bank Communication Management settings and verify that all necessary parameters are set correctly.
  Ensure that the workflow template used for bank communication is appropriate and correctly linked.
  
  
  
  Authorization Check:
  
  Verify that the user executing the workflow has the necessary authorizations. Check roles and profiles assigned to the user.
  
  
  
  Activate Workflow:
  
  If the workflow is inactive, activate it using transaction SWU3 or through the workflow administration tools.
  
  
  
  Check for Technical Issues:
  
  Review the system logs (transaction SLG1) for any related error messages that might provide more context.
  Ensure that the workflow engine is functioning correctly and that there are no system-wide issues affecting it.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Bank Communication Management and workflow settings for any specific guidance or updates.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWU3: Automatic Workflow Customizing
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.